Accountability & Reporting

We are committed to maintaining an unbiased support, and ensuring all individuals and companies participate in the system fairly and ethically.

  • We collect customer feedback to ensure our service lives up to our goal of being fast, easy, caring, right and clear, and learn how we can improve
  • The RGG help the individuals learn about their responsibilities in the this system, to prevent fraud and program abuse
  • Our Annual Report provides an overview of each year’s operational highlights and our financial performance
  • The lays out the foundation for removing barriers for people with disabilities and developing standards for making accessible for everyone. The RGG Accessibility Plan outlines the RGG’s efforts in this regard.